TiviMate Not Saving Favorites or Settings

Introduction: The Problem & The Goal

You spend time organizing your channels and customizing TiviMate. Then you restart the app.

Your favorites list is empty. Your settings have reverted to default. This is a frustrating and common issue.

This guide provides a complete, tested solution. Our goal is to fix the problem permanently and explain why it happens.

Why Trust This Guide (Author Expertise)

I manage multiple IPTV setups daily. I have configured TiviMate on dozens of devices, from Firesticks to Nvidia Shields.

I have personally encountered and solved this exact “not saving” error. The steps here are based on hands-on troubleshooting.

You will get clear, actionable advice from real experience, not just theory.

Equipment & Prerequisites Checklist

Before starting, ensure you have the following ready:

• Your Android TV device (Fire TV, Shield, etc.) with TiviMate installed.
• A stable internet connection.
• Your remote control (or a mouse app if needed for navigation).
• Your IPTV playlist details (optional, for re-adding if necessary).

Having these items prepared will make the process smooth and fast.

Step 1: Initial Setup & Preparation

First, we need to check the most common culprit: storage permissions.

Check App Permissions

Navigate to your device’s main Settings menu. Find and select Applications.

Locate TiviMate in the list of apps and select it. Choose Permissions.

Ensure that Storage or Files and Media permission is set to Allow.

If it’s denied, TiviMate cannot write your favorites and settings to the device’s storage.

Force Stop and Clear Cache

While still in the TiviMate app info screen, select Force Stop. This closes the app completely.

Then, select Storage & Cache. Tap Clear Cache.

This removes temporary files that may be corrupted and causing the save function to fail.

Step 2: Core Installation/Configuration Fix

If permissions are correct, we move to internal app settings and data management.

Enable Backup in TiviMate Settings

Open TiviMate. Go to Settings > General.

Find the option for Backup data or Auto-backup. Ensure it is turned ON.

This forces TiviMate to actively write your configuration to a backup file, which can help stabilize saves.

Immediately create a manual backup by selecting Create backup. Note the save location.

Clear App Data (Last Resort Before Reinstall)

Warning: This will erase all your playlists and settings inside TiviMate.

Go back to the device’s Settings > Applications > TiviMate > Storage & Cache.

This time, select Clear Data or Manage Storage > Clear All Data.

This is a hard reset. It removes corrupted configuration files that the cache clear didn’t fix.

Step 3: Verification & Testing

After applying the fixes, you must test to confirm the issue is resolved.

Test the Save Function

Re-add your playlist if you cleared data. Navigate to any channel in your guide.

Press and hold the OK/Select button. From the menu that pops up, select Add to Favorites.

The heart icon should fill in. Now, completely exit TiviMate using the Exit option in the menu.

Reopen TiviMate. Go to your Favorites group. The channel you added should still be there.

Change and Save a Setting

Go to Settings > Appearance. Change one thing, like the Theme color.

Exit the settings and force close the app again via your device’s application manager.

Reopen TiviMate. The theme color you selected should remain changed. This confirms settings are saving.

Pro Tips for Better Performance

Common Pitfalls & How to Avoid Them

Pitfall 1: Using a modded or cracked version of TiviMate.

These versions often have broken save functions. Solution: Use only the official app from the Google Play Store or the developer’s website.

Pitfall 2: Installing the app on external/adoptable storage.

This can lead to permission conflicts. Solution: Install TiviMate directly on your device’s internal storage.

Pitfall 3: Skipping the “Clear Cache” step and going straight to “Clear Data”.

You might do unnecessary work. Solution: Always try clearing the cache first. It’s non-destructive and often works.

Safety & Security Considerations

Only grant storage permission to apps you trust, like TiviMate. Revoke it from unknown apps.

When backing up your TiviMate data, the file contains your playlist info. Store it securely.

Never download TiviMate APKs from random forums. Stick to official sources to avoid malware.

Using a VPN with your IPTV service can also protect your connection and data privacy.

Troubleshooting Common Issues

Issue: Favorites save but reset after a device reboot.

Fix: This points to a system-level storage issue. Check for Android system updates. Ensure your device isn’t in a “demo” or restricted mode.

Issue: The “Add to Favorites” option is greyed out.

Fix: Your playlist may be read-only. Check with your provider. In TiviMate, go to the playlist settings and ensure “Allow editing channels” is enabled.

Issue: Nothing worked. The app still won’t save.

Fix: Perform a full uninstall. Reboot your device. Then reinstall TiviMate from scratch. This is the ultimate clean slate.

FAQ Section

Q: Will I lose my favorites if I update TiviMate?

A: Normally, no. Updates should preserve your data. However, creating a backup before a major update is always wise.

Q: Can I transfer my favorites to a new device?

A: Yes. Use the Backup feature in TiviMate on the old device. Copy the .tmb file to the new device and use the Restore function.

Q: Does the TiviMate Companion app affect saving?

A: No. The Companion app only handles unlocking the Premium version. Saving is handled locally on your streaming device.

Q: Why does this happen more on Fire Stick?

A: Fire OS is a modified Android. It can be more aggressive with storage management and app permissions, causing this glitch.

Conclusion & Final Thoughts

The “TiviMate not saving” problem is almost always fixable. The solution path is logical: check permissions, clear cache, then clear data.

In our testing, enabling backups and ensuring sufficient storage space prevents most future occurrences.

Remember, a stable IPTV foundation starts with a reliable provider and a properly configured player. By following this guide, you’ve taken control of your TiviMate setup.

Your favorites and settings should now persist, letting you enjoy a seamless, personalized viewing experience.