You open the app, choose a channel… and then:
“Playback Error” shows up? The stream doesn’t play?
Don’t worry — here’s how to fix it fast.
1. Close and reopen the app
Exit the app fully
Open it again after 10 seconds
2. Change video player inside the app
Go to Settings > Player
Try using VLC, Exo, or Native
Test each one — one of them will work
3. Check your internet
Use Wi-Fi, not mobile data
Make sure your speed is 15 Mbps or more
4. Clear the app cache
On Android or Fire Stick:
Go to Settings > Apps > IPTV Smarters Pro > Clear Cache
5. Update the app
Download the latest version from: Smarters-Pro.net
Older versions can cause this error
Contact your IPTV provider and ask if the server is online.
Or try another device to see if it works better.
Need help installing again?
Go to IBOMAXPro.com — fast support, free guide.
We provide high resolution channels 4K, FHD, HD and SD QUALITY for different internet speeds.
Need help with your IPTV setup or subscription?
Our support team is ready to assist you — whether it’s installation, device setup, or account access.
📩 We respond fast — usually within minutes.
📱 Prefer chat? Use the button below to connect with us directly on WhatsApp.
If you have any issues, don’t worry — we’ve got you covered.