Privacy Policy

Our Privacy and Refund Policy

Privacy Policy

This Privacy Policy explains how IBOMAXPro.com collects, uses, and protects your personal information when you purchase IPTV services, contact support, or browse our website. By using this site, you agree to the practices described below.

1. Information We Collect

We only collect information necessary to process your order and provide support. This may include:

  • Your name or username
  • Email address
  • WhatsApp number (if provided for faster delivery)
  • Order details and subscription duration
  • Device type for troubleshooting and setup guidance
  • Payment confirmation details (we do not store card numbers)

2. How We Use Your Information

Your information is used only for the following purposes:

  • Processing your IPTV subscription order
  • Delivering activation details securely
  • Providing installation help and customer support
  • Sending renewal reminders (only if requested)
  • Improving website performance and user experience

3. How Your Data Is Stored and Protected

We store only the minimum amount of information required to operate the service. All data is protected using secure platforms and encrypted communication channels. We do not sell, rent, or trade your personal details with third parties.

4. Payments and Security

All payments on IBOMAXPro.com are processed through secure third-party payment providers. We do not store credit card numbers or sensitive banking information on our servers.

5. Communication and Support

When you contact us through WhatsApp or email, we may access the following to assist you:

  • Your device type
  • Your activation details
  • Your previous support interactions

Support inquiries may be handled through WhatsApp for faster service: Open WhatsApp Support.

6. Cookies and Basic Analytics

IBOMAXPro.com may use cookies or simple analytics tools to understand website performance and improve user experience. No personally identifiable information is collected through cookies.

7. Data Sharing

We do not share or sell your personal information with any external company. Data is only used internally to provide customer service and manage your subscription.

8. Your Rights

You may request:

  • Access to the personal data we store
  • Correction of inaccurate information
  • Deletion of data no longer required

9. Contact Us for Privacy Questions

If you have any questions about this Privacy Policy or wish to update or remove your data, you can reach us through our support channels: WhatsApp Support.