Our Cancelation Policy
This Cancellation Policy describes how cancellations are handled on IBOMAXPro.com. Because IPTV services are delivered digitally and activated instantly, our cancellation rules follow the standard practices for digital products.
Upon purchase, activation credentials such as Xtream Codes, M3U links, or app login information are generated and delivered digitally. Once these details are issued, the service is considered delivered and cannot be cancelled.
If your subscription has not yet been activated or delivered, you may request a cancellation. Our support team will confirm whether the activation details were generated before processing your request.
Once activation details have been sent to your email or WhatsApp, the order becomes non-cancellable. Activated IPTV credentials cannot be reassigned or resold, which makes cancellation impossible at this stage.
IBOMAXPro.com does not use automatic renewals. You decide when to renew your subscription, so no cancellation request is required for renewals.
If you have difficulty installing an IPTV app or logging in, our support team will assist you step-by-step. Technical issues that can be resolved through support are not eligible for cancellation.
If your order qualifies for cancellation (not yet activated), you may contact us through:
Our team typically responds within a few hours. Verification may be required to confirm whether activation details were issued.
