Frequently Asked Questions
Here you will find clear answers to the most common questions about IPTV subscriptions, activation, devices, and support on IBOMAXPro.com.
1. What do I get when I buy an IPTV subscription from IBOMAXPro.com?
You receive digital IPTV access details, such as Xtream Codes, an M3U link, or app login information, depending on the plan you choose. We also send basic installation instructions and offer support if you need help setting up your app.
2. How long does activation take after payment?
In most cases, activation details are generated and delivered within a few minutes after payment is confirmed. During busy times, it may take a bit longer, but our goal is to activate your subscription as quickly as possible.
3. Which devices are supported?
Our IPTV subscriptions work with most modern devices, including:
- Smart TVs (depending on available apps)
- Android TV and Android boxes
- Amazon Fire TV and Fire Stick
- Android phones and tablets
- iOS devices (with supported IPTV apps)
- Windows and Mac via compatible players
4. Which IPTV apps can I use with IBOMAXPro.com subscriptions?
You can use many popular IPTV players, such as IPTV Smarters Pro–style apps, Smarters Player Lite, XCIPTV, TiviMate, Smart IPTV–type apps, and other compatible M3U or Xtream-based players. If you are unsure which app to use, our support team can suggest one based on your device.
5. What internet speed do I need for smooth IPTV streaming?
For a stable experience, we generally recommend a minimum of 20 Mbps for one device. If multiple devices are streaming at the same time, a higher speed connection is recommended.
6. Can I use the subscription on more than one device?
This depends on the plan you choose. Some subscriptions are for a single device, while others may support multiple devices. Please check the product description or ask our support team before purchasing if you need multi-device access.
7. How do I renew my IPTV subscription?
IBOMAXPro.com does not use automatic renewals. When your subscription is close to expiry, you can contact us to renew for another period. We will either extend your existing account or issue new activation details, depending on the plan.
8. What if I experience buffering or channels not working?
Buffering can be caused by different factors, such as:
- Slow or unstable internet connection
- Wi-Fi interference or weak signal
- Device limitations or outdated apps
Our support team can guide you through basic checks to improve stability and performance.
9. Do you offer refunds if I am not satisfied?
Refunds are limited because IPTV subscriptions are digital and activated immediately. Please read our Refund Policy page for full details. If you have technical issues, contact support first so we can try to fix the problem.
10. How can I contact support if I need help?
If you have any questions about activation, installation, renewals, or performance, you can reach our team directly via WhatsApp: